Meet Bob. Bob runs the neighborhood service station. He knows your name, he notices you got a haircut and he never charges your kids when he fills up their bike tires. Sadly Bob is a page out of the history books in most parts of the country. Dependable, honest, service with a smile can sometimes seem like a thing of the past. Especially in our high tech world. But it doesn’t have to be.
Why we are different: We want you to be involved. We want you to get what you want and we want to give you the tools to maintain it.
Here is the problem with the way some people do business these day: they rely on the fact that you don’t know the technology. It can happen when you go to get an oil change or when you buy a new appliance. Not understanding what you are getting can end up costing you big. We don’t think you should have to be an expert in the industry to get a fair deal.
Our commitment is this, we will offer a careful and precise breakdown of exactly what you’re getting and why you need it. Don’t worry! You don’t have to speak techie-nese. That’s our job. And we are happy to explain anything you might not understand or feel comfortable with.
Part of the Deluxe experience is that we educate you so you have what you need to maintain what you paid for, with or without us. We believe that building a relationship with our clients means they will WANT to come back if they need something new. For us, the client is an investment. Could we charge you extra for some computer snake oil that keeps your site up and running? Maybe, but that’s just not us. So think of us as that mom and pop hardware store your grandpa used to take you to, think of us as the pharmacy where you could get a malt, think of us as Bob’s full service filling station. Because at Deluxe Interactive Services, our service is old fashioned but our technology isn’t.
Our Philosophy
Our goal is to have a “win-win” relationship with each and every client. Our mission is to become one of your team and many others in a network of businesses that believe in good will and equanimity. What does that mean to you? We’re not happy till you are.
Jean Campbell
Jean attended the University of Montevallo, where she graduated with a degree in fine arts. Following college and marriage, Jean lived along the coast for several years where she dabbled in art and music. In the mid 80s, Jean returned to the Birmingham area with two daughters. Working in fine arts, music, and a new discipline: Digital artwork on the computer.
Jean worked with several leading software companies in the region, creating illustrations, animations, and web presences for clients such as United Cerebral Palsy, Digital Equipment Corp., and Intel.
Jean is currently a member of the Birmingham based trio known as After Two Glasses and provides guitar, lap steel guitar and vocals for the group as well original music. Jean also supports the Seva Foundation sponsored by the Himalayan Institute. This foundation helps the people of Camaroon, West Africa, with health clinics and health awareness through education. Life expectancy there is very low. If you are inclined, you can click here to learn more or to donate.
With Deluxe Interactive Services, Jean can pull from a number of resources to create a solution for clients who are looking for something not quite the cookie cutter model.
Richard Kirby
Richard serves as the technical guru for DIS. In addition to his programming prowess, Richard is also a long-time writer with a background in marketing and journalism. He doesn’t just write code, he also writes the majority of the blog posts (and the site copy) for deluxedelivers.com.
Born in Anniston, Alabama, Richard grew up in the Birmingham area and attended Auburn University where he studied journalism. After college and several years in the newspaper industry in Mississippi, Richard returned to Birmingham and worked in marketing and the service industry before joining Jean with Deluxe Interactive Services.
Richard is working on two novels and plans to have them completed in the next year. In addition, Richard is active in the local music community. As a member of the Magic City Blues Society, Richard donates time and work to help bring great blues to the city. If you would like to donate or become a member of the MCBS, click here to find out how. He also contributes time to Dream Mecca / Daniel Day Studios, a venue that supports local musicians and artists.
With Richard’s diverse professional background, clients can make use of a wide variety of talents. In addition to web work, he can often be found creating layouts for print newsletters, working with social media, and figuring out that perfect way to get a client’s message across to a specific audience.
Melissa Carden
The newest member of the deluxe team and recent anthropology grad, Melissa Carden, brings a fresh perspective to Deluxe Interactive Services. Born in Mobile, Alabama, Melissa grew in and around the Birmingham area. After relocating south to get her degree from the University of South Florida, Melissa returned to the Magic City and now makes it her home. Melissa’s interests in human interaction, information categorization and efficiency make her an excellent and much needed addition to Deluxe Interactive Service group. She also brings a fresh ideas in both company working as well as job flow and design ideas.
Melissa loves cooking, gardening and working with animals and is active in the promotion of animal welfare and the organic food movement.